Frequently Asked Questions
Everything you need to know about Pebblebee smart trackers.
How do I pair my Pebblebee device with my smartphone?
To pair your device, ensure Bluetooth is enabled on your smartphone, open the Pebblebee app, and follow the on-screen instructions to press the button on your tracker until it beeps and connects.
What is the battery life of Pebblebee trackers?
Most Pebblebee devices feature rechargeable batteries that last up to 6 months on a single charge, while our replaceable battery models typically last up to one year.
Are Pebblebee trackers compatible with Apple Find My and Google's Find My Device?
Yes, our latest lineup includes specific models designed to work natively with the Apple Find My network or Google's Find My Device ecosystem for seamless tracking without additional apps.
What is your shipping policy for international orders?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and international delivery times vary between 7 to 21 business days depending on the destination and customs processing.
What is the warranty period for Pebblebee products?
All Pebblebee hardware comes with a standard one-year limited warranty that covers manufacturing defects in materials and workmanship under normal use.
Can I return my device if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund, excluding shipping costs.